Privacy Policy

Effective Date: [Effective Date]  •  Last Updated: [Effective Date]

This Privacy Policy explains how MySpikeScore collects, uses, discloses, and protects your information when you use our credit-related tools and services. By using the Service, you agree to this Policy.

1) Scope & Consent

This Privacy Policy applies to the MySpikeScore website, applications, and related services (the “Service”). By creating an account or using the Service, you consent to the collection, use, and disclosure of information as described here.

2) Information We Collect

We may collect the following categories of information:

  • Personal Information: Name, email address, phone number, mailing address, date of birth (if required), and login credentials.
  • Credit & Financial Information: Credit reports, scores, and credit history from third-party bureaus; loan/debt/account data where authorized.
  • Technical & Usage Information: IP address, device and browser data, pages visited, session duration, referral URLs, and analytics data.
  • Cookies/Tracking Data: Cookies, pixels, and similar technologies for analytics, personalization, and security.

3) How We Use Information

  • Provide, maintain, and improve our credit tools and recommendations.
  • Verify identity and retrieve credit report(s) or score(s) with your authorization.
  • Personalize dashboards, insights, and alerts.
  • Communicate service updates, offers, and account notices.
  • Detect, prevent, and investigate fraud, abuse, or security incidents.
  • Comply with applicable laws and regulatory obligations.

We do not sell your personal data.

4) How We Share Information

  • Credit Bureaus: To retrieve or verify your credit information (e.g., TransUnion, Experian, Equifax).
  • Service Providers: With vetted vendors that support hosting, analytics, customer support, communications, and security.
  • Legal/Compliance: To comply with law, legal process, or to protect rights, privacy, safety, or property of MySpikeScore, you, or others.
  • Business Transfers: In connection with a merger, acquisition, or reorganization, subject to appropriate safeguards.

5) Cookies & Tracking

We use first- and third-party cookies, pixels, and local storage to remember preferences, enhance performance, and analyze usage. You can control cookies via your browser settings; disabling cookies may limit some features.

6) Data Security

We implement administrative, technical, and physical safeguards, including HTTPS/SSL encryption in transit, access controls, and periodic security reviews. No system is completely secure; use the Service at your own risk.

7) Your Rights & Choices

  • Access, update, or delete certain personal information.
  • Request a copy of your personal data where legally applicable.
  • Opt out of marketing communications using unsubscribe links or account settings.
  • Object to or restrict specific processing as provided by law.

To exercise your rights, contact privacy@myspikescore.com.

8) Withdrawing Consent

You may withdraw consent for us to access your credit data at any time by emailing support@myspikescore.com or via account settings where available. Withdrawal may limit our ability to provide parts of the Service.

9) Data Retention

We retain personal and credit-related data only as long as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. We may anonymize data for analytics or research.

10) Children’s Privacy

Our Service is not intended for individuals under 18. We do not knowingly collect information from children. If you believe a child provided personal data, contact us to remove it.

12) International Data Transfers

Your information may be transferred to and processed in countries other than your own. We use appropriate safeguards (such as contractual clauses) where required by law.

13) Changes to this Policy

We may update this Privacy Policy from time to time. We will post the updated version with a new Effective Date. Continued use of the Service constitutes acceptance of the updated policy.

14) Contact Us

  • Email (Privacy): privacy@myspikescore.com
  • Email (Support): support@myspikescore.com
  • Address: [Company Legal Address]